TECHNICAL ITEMS
Is banking over the Internet safe?
How is my financial data protected while I'm online?
What is encryption?
What are the browser security requirements?
Is Online Banking secure at Bank of Kansas City?
What is SSL protocol and 128-bit encryption?
How do I know that my banking session is being protected by encryption?
How can I protect my accounts and identity while online?
What can I do to keep my information secure?
Can anyone else see my account information? Is it out in the public?
What if I have more questions or need assistance?
Is banking over the Internet safe?
It sure is. Our state-of-the-art technology encrypts data traveling between your computer and Bank of Kansas City, making it virtually impossible for anyone to access your account information. We use SSL, the most trusted method of securing Internet transactions today.
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How is my financial data protected while I'm online?
We consider the security of your account and transaction information of top importance. Thus, we have implemented a comprehensive security system, which leverages the bank, Internet and your PC to maintain the privacy of your financial information.
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What is encryption?
Through encryption, your data (everything from your account numbers to account balances) is converted into a series of unrecognizable numbers before they are exchanged over the Internet. We work with your web browser to transform all your banking requests into encrypted strings of data, and then back again to the original requests.
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What are the browser security requirements?
To meet our security requirements, your browser must support the more powerful 128-bit encryption versions of Microsoft Internet Explorer 5.x or higher or Netscape Navigator 6.2 or higher.
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Is Online Banking secure at Bank of Kansas City?
All information collected by or available on Online Banking is protected through the use of the secure socket layer (SSL) protocol and 128-bit encryption.
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What is SSL protocol and 128-bit encryption?
SSL is an encryption system that creates a secure environment for information that is passed between the customer's desktop and Bank of Kansas City. There are basically two types of encryption: High and Standard. The difference between these types of encryption is the strength of capability. A High (128-bit) encryption is exponentially more powerful than a Standard (40 or 56-bit) encryption. High or 128-bit encryption means there are a septillion possible keys that could fit into the lock that holds your account information, but only one that works for each time you bank online. We use the highest level of encryption (128-bit) to ensure your online transmissions are secure.
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How do I know that my banking session is being protected by encryption?
Your browser will display a special symbol to confirm you're in a secure session when banking online. If you're using Netscape Navigator, a solid key (not broken) or closed lock icon will appear in the navigator toolbar of your browser window. If you're using Microsoft Internet Explorer, a lock icon will appear in the lower right corner of the browser window.
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How can I protect my accounts and identity while online?
Here is a list of simple online tips to help you safeguard your accounts and privacy from online scams. Also, here is some general information on how to prevent account fraud and included links to the FTC's, FDIC's and the U.S. Government's web pages that contain more detailed information about online safety, identity theft and online fraud.
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What can I do to keep my information secure?
You provide one of Online Banking's most important safety features by protecting your online password making sure no one can see the password as you sign on to Online Banking and select sign off before moving on to other websites.
SECURITY TIPS: These few tips can help ensure the privacy of your account information:
- Your User ID and Password are the keys to your accounts. It takes both identification codes to unlock access to your accounts. For the security of your accounts, don't choose a password from obvious clues, like a pet's name or your birthday. And never share your User ID or Password with anyone.
- Many people tend to use the same user ID and password for numerous accounts across the internet. To further safer guard your account, we recommend you select a unique Online Banking ID and password.
- Do not write you leave your password where someone sitting at your computer where it can be seen.
- You should never reveal your password to anyone.
- NO BANK OF KANSAS CITY REPRESENTATIVE WILL EVER ASK YOU FOR YOUR ONLINE PASSWORD, EVER.
- Notify Bank of Kansas City immediately if you notice any unusual account activity.
- Keep all documents that include your account information in a safe place (including ATM receipts and monthly account statements).
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Can anyone else see my account information? Is it out in the public?
The information is not public. Only you can access it using your user ID and password. Unless you share your ID and password, no one can access your account information online.
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What if I have more questions or need assistance?
If you can't find the answers to your questions online, please call our 24-Hour ExpressBank.
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